" it throws up a web page saying I am logged in, the smaller install page says 'failed to login'" what does? Adding screenshots to things saves tons of time: sometimes what a user describes is totally different than is what is actually on the screen. Doing that clears up off behavior with the program, or installing the program. What many who "know their way around computers" fail to do: simply restarting their computer. "But I know my way around computers"-such users often forget to tell people about unique things they have done: editing their system registry- having two ani-virus programs running at the same time, manually deleting files "because they're not needed" after installing-stuff like that are things users often forget to tell us about. Now don't forget how Apple likes to update their OS every few months with a new version- making older versions of PSE quickly useless. What do they all have in common? Virtually all with similar problems are user caused.Īny number of things can cause your issues: VPN's, incomplete installs, incomplete uninstalls, running a BETA OS is always a good one- users often don't realize it's beta for a reason- and become upset when software doesn't work. How many other customers like me are having to walk away and use other software?Īctually? Not too many. There is definitely a major problem in adobes online service that they are refusing to acknowledge. If adobe cannot hack delivering online downloads then they should return to producing disks. 'Give us the money and then get somebody else to fix our software problems for you'Ĭustomers paying good money should not be shuffled away to fend for themselves. I have tried everything and reached the end of my patience and now have contacted paypal to get my money back.Īll the new free software on the web that includes ai works like a charm and costs me nothing!Īdobe on the other hand want to present me with a nightmare and charge good money for it.Īt least Microsoft step in when you're having any problems with their software and fix it for you. The program and all files are checked and installed manually before uploading, the program is working perfectly fine without any problem. I have a nearly new laptop with a RTX 3000 series card that ran elements 2023 trial so it must be able to run 2024 Adobe Photoshop 2024 Free Download, which is the latest version of software you can download for MacOS. I cannot even get anyone to speak to me for to solve this and just keep getting thrown into the self help dialogs that go round in circles. Retry and repeated downloads went nowhere, I even used the adobe cleaner to clean all and still no go. You use what you have when you need to and make the best of the situation.Earlier on this year tried the elements 2023 trial - everything fineĭeleted it this week and went on and paid for elements 2024 but when I tried to install it, despite the fact that it throws up a web page saying I am logged in, the smaller install page says 'failed to login' This is the reality we live in but its not an "upgrade or die" situation - I have an older Mac that cannot accept Monterey 10.15 either but I can still run circles around most with that older setup than others can with a new Mac Studio and current builds. However, if you wish to utilize newer features in software then yes, you will need to upgrade your OS and if your Mac cannot handle the update, you would have to purchase a new Mac that is compatible. No one is going to "outmode" the OS or software installed. If you cannot (due to hardware, budget, philosophical, etc.) or wish not to upgrade your OS, you can remain on that OS until it fails and continue to use the current compatible software builds. HOWEVER as pointed out - you do have a choice and you are in control. There is a cost with our industry and software/hardware upkeep is one of them. On March 10th, Adobe released an update for Photoshop 2021 (v22.3), which is the first version of Photoshop to run natively on Apple Silicon processors. Hi shouting into the void isn't going to change reality.
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